Privacy Policy
Last updated: 1 August 2026
Courier Uncle (“Courier Uncle”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and logistics services.
1. Information We Collect
We may collect the following information:
- Name, email address, and mobile number
- Business and GST details
- Pickup and delivery addresses
- Shipment and order information
- Payment and billing details
- IP address, browser type, device information, and website usage data
2. How We Use Your Information
We use your information to:
- Provide shipping and logistics services
- Process bookings, payments, and COD settlements
- Track shipments and provide customer support
- Improve our platform and user experience
- Communicate service updates and promotional offers
- Comply with legal and regulatory requirements
3. Information Sharing
We may share your information with:
- Courier and logistics partners
- Payment gateway providers
- Technology and cloud service providers
- Government or regulatory authorities when required by law
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or misuse. However, no internet-based system is completely secure.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance your browsing experience. You may disable cookies through your browser settings.
6. Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You may request to access, update, or correct your personal information by contacting us. Subject to applicable law, you may also request deletion of your information where legally permissible.
8. Third-Party Links
Our website may contain links to third-party websites. Courier Uncle is not responsible for the privacy practices or content of those websites.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Email: support@courieruncle.com
By using Courier Uncle's website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.